What does the health check do?
The health check gives you a quick metric for the health of engagement of your marketing emails. It lets you see where you can improve and gives you an instant indication when your efforts improve your score.
What marketing platforms are supported?
We currently support ActiveCampaign, Campaign Monitor, Constant Contact, HubSpot, Infusionsoft, Keap, MailChimp and Sendinblue.
My marketing platform is not supported, what can I do?
We are always looking at adding new platforms when there is demand. There will be support for additional platforms in the future, why not let us know what platform you are using, and we will let you know when it’s supported?
Unfortunately, some marketing automation platforms don’t make it possible for us to retrieve the email engagement data that we need to run a health check. Currently, this includes Ontraport, Drip and ConvertKit.
Why do you need to connect to my marketing platform?
The security of your data is our prime concern. To analyse the trends and metrics for your deliverability, we need to connect it to our platform. We don’t access or download any confidential or private data, we simply capture statistical data that helps us to generate the reports that will help you with your email deliverability and engagement.
If you use Deliverability Defender we will be tagging your contacts based on engagement and email status. This is the only time we make any changes to your system. We do not touch any of the fields or modify or delete any other data.
We only ever capture aggregate data, and will never look at or download email addresses or contact information.
If you have any concerns about the security of your data or require further information please do not hesitate to get in touch and we can go into more detail as required.
